Terms of service

These terms govern your use of the Equilibrium Coffee website and any orders you place with us. By placing an order, you agree to these terms. We are a small coffee business based in Lucan, Ontario, Canada.

Orders and acceptance

When you place an order, you are making an offer to purchase. The order is accepted when we send you an order confirmation by email. We reserve the right to decline or cancel an order if there is a pricing error, inventory issue, or other problem.

Pricing and payment

All prices are in Canadian dollars. Applicable taxes are calculated and shown at checkout. We accept card payments through our Shopify checkout and cash on delivery for local orders.

Fulfilment

Our coffee is roasted in weekly batches. The roast date varies with each batch, and we do not guarantee a specific roast date. Fulfilment follows the weekly schedule described in our shipping policy. Product availability and inventory can change without notice.

Website content and brand

All content on this website, including text, images, logos, and design, is the property of Equilibrium Coffee and may not be copied or reused without written permission.

Limitation of liability

We do our best to provide accurate product descriptions and a smooth experience, but Equilibrium Coffee is not liable for any indirect, incidental, or consequential damages arising from your use of the website or our products. Our total liability for any claim related to an order is limited to the amount you paid for that order.

Governing law

These terms are governed by the laws of the Province of Ontario and the applicable federal laws of Canada.

Changes to these terms

We may update these terms from time to time. Changes will be posted on this page, and your continued use of the site after a change is posted means you accept the updated terms.

Questions? Email hello@equilibriumcoffee.ca.